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Frequently asked questions

Where do you ship?

We currently accept orders for U.S. delivery addresses. Standard shipping is free.

When will my order arrive?

Most orders are expected to arrive approximately 4–11 business days after dispatch. Processing generally takes up to two business days, and tracking is emailed when available.

Will multiple products arrive together?

Products may ship separately when they come from different fulfillment locations. If that happens, you may receive more than one tracking update.

Are Daily Paw Co. products manufactured by you?

No. Daily Paw Co. is a curated retailer. We select specific third-party products and variants that fit our pet-home focus, then coordinate payment, customer service, and supplier fulfillment.

What if an item arrives damaged or incorrect?

Contact us with your order information and clear photos. We will review the issue and arrange an approved replacement or refund.

What is your return window?

Return requests may be submitted within 30 days of delivery. Items should be unused, clean, and in their original packaging whenever possible.

How are payments handled?

Checkout is securely processed by Stripe. Daily Paw Co. does not store complete card numbers.